What does it mean to "reset" or "re-link" an Integration?

Resetting an integration is primarily used for the below cases:

  • You are instructed by support to reset an integration to resolve any potential issues you are experiencing. 
  • You have set up an integration with an incorrect login (ex. Ring, SmartThings, etc..) and would like to change it.

Re-linking an account is used for the below cases:

  • You want to re-link the integration and maintain the configuration for the connected devices so you don't have to re-assign the devices to their respective rooms again.
  • You need to re-authorize your integration account to authorize new devices to connect to Brilliant.

How do I reset an integration?

  1. Go to Settings > Works with Brilliant
  2. Tap on the Integration that you would like to reset.
  3. Tap on the button for Reset Integration
  4. Tap to confirm
  5. Your Integration should reset shortly and you will be able to visit Rooms > [Select a Room] > Add Devices to set up a new integration. 

How do I re-link an integration?

  1. Go to Settings > Works with Brilliant
  2. Tap on the Integration that you would like to re-link.
  3. Tap on the button for Re-link Account
  4. Tap to confirm
  5. Your account should be re-linked shortly and you will be able to add any newly discovered devices. 

Helpful?