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Brilliant PoE Control FAQ

What is PoE: 

PoE allows for flexible installation at optimal heights and locations. This professional-exclusive solution delivers superior reliability through hardwired connectivity and solves network congestion issues in large homes. Built on an ecosystem of smart home device integrations, our PoE Control offers a modern, cost-effective alternative to complex legacy automation systems.
 

How to Purchase PoE: 

PoE Controls can only be purchased by Brilliant Professional Installers, to sign up to be a professional installer or find one in your area click here. 

 

What are the Compatibility & Requirements to install PoE?

Faceplate: Brilliant Second Generation, 2-gang Faceplate only
Cabling: CAT5 / CAT6 Ethernet
Maximum Cable Length: 300 ft (PoE injector → PoE base, tested)
Mounting: Fits in standard 2-switch gangbox or
Wall cutout with bracket, as small as 95mm x 70mm / 3.75” x 2.75”
Flexible mounting height, does not need to be at standard light switch height
Minimum depth in the gangbox: 35mm / 1.4in the depth of the PoE Control back housing is 29mm, please allow an additional 4mm of space for the ethernet cable. 

 


What are the dimensions of the PoE device itself? 

 

Faceplate and back housing front : 5.3" x 4.75" (inches)

Back housing for PoE inner: 3.75" Wide, 2.75" Height, 1.25" Deep

We recommend Minimum depth in the gangbox housing the PoE device to be: 35mm / 1.4in the depth of the PoE Control back housing is 29mm, please allow an additional 4mm of space for the ethernet cable. 

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Which Power over Ethernet (PoE) is the Brilliant PoE Compliant with? 

IEEE 802.3af (PoE) compliant
IEEE 802.3at (PoE+) compliant
IEEE 802.3bt (PoE++) compliant

 

How Does PoE Perform Compared to Brilliant Controls?

Provides identical functionality and user interface as Brilliant Wired Control, without a load (light) connected. 

 

How do I restart my PoE Control? 

If your PoE Control is not able to connect to ethernet, please unplug the ethernet cable and reconnect it to the PoE Control. 

Alternatively, from the Brilliant Control you can go to Settings > Restart Control
 

What is a list of verified switches/injectors that work with Brilliant PoE Controls?

  • Netgear Switch GA752TP
  • Trendnet TPE-117GI: Gigabit 60W PoE++ Injector
  • Trendnet TPE-113GI Gigabit PoE Injector
  • Luxul XPE-2500 Gigabit PoE/PoE+ Injector
  • Ubiquiti U-PoE+ Injector
  • Ubiquiti U-PoE Injector
  • TP-link POE160S PoE+ Injector
  • TP-link POE150S PoE Injector

  • NOTE: we expect that all PoE switches and injectors would work with Brilliant PoE, if your device is not listed here  and is compatible please provide an email to support@brilliant.tech 

     

Troubleshooting PoE Controls:


Power & Ethernet Connectivity: 

  • If you have unplugged the ethernet cable and plugged it back in, the Control will attempt to connect to wifi, but after a minute or two it should detect the ethernet connectivity automatically. 

  • If you have removed the faceplate from the back plate and re-seeded the faceplate, the Control will attempt to connect to wifi, but after a minute or two it should detect the ethernet connectivity automatically. 

     

Wired Control and PoE:

2-Switch Control Faceplates are interchangeable between Wired Controls and PoE, but must be reset prior to swapping between the two backplates. 

NOTE: If the faceplate was formerly connected to a Wired Control back, you MUST have Reset All Settings (Settings > Advanced Settings)  before it will work with the PoE back. 


 

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