General FAQ

Demo Kit

• Scenes and Routines
• Thermostat Integrations
• Contacting Support
• Known Issues

General

• Contact Brilliant
• Brilliant Privacy Facts
• Returns FAQ
• Ordering & Shipping FAQ
• International Availability

Troubleshooting

• Troubleshooting Connectivity Issues for Smart Dimmers and Plugs
• Troubleshooting when your Smart Dimmer and Plug are offline
• Replacing High-Wattage Lights with lower wattage bulbs
• Compatibility Warnings: High Wattage and Compatibility Unknown
• Advanced Motion Settings

Installation and Setup

• After Installing Your Brilliant Products
• Magnetic Lighting
• Identifying Light Bulbs
• Unsure of Your Electrical Wiring?
• Replacing Dimmers with Non-Dimming Switches
• Identifying Neutral Wire

See all 8 articles

Device Info

• Mesh Network Updates
• Glossary of terms
• Hardware specifications
• Locating your serial numbers
• Safety Specifications

Beta Program

• What is a Public Beta?