General FAQ

Demo Kit

• Scenes and Routines
• Thermostat Integrations
• Contacting Support
• Known Issues

General

• Contact Brilliant
• Returns FAQ
• Ordering & Shipping FAQ
• International Availability

Troubleshooting

• Troubleshooting when your Smart Dimmer and Plug are offline
• Replacing High-Wattage Lights with lower wattage bulbs

Installation and Setup

• Magnetic Lighting
• Identifying Light Bulbs
• Unsure of Your Electrical Wiring?
• Replacing Dimmers with Non-Dimming Switches
• Identifying Neutral Wire
• Turning off the breaker before you install Brilliant

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Device Info

• Glossary of terms
• Hardware specifications
• Locating your serial numbers
• Safety Specifications

Beta Program

• What is a Public Beta?
• Brilliant Beta Program