Notifications when someone rings your Ring doorbell

If someone rings the Ring doorbell, we will display a notification on the Brilliant Control that will allow the user to do one of three actions:

• Talk: Talk to a person on the other side of the Doorbell
• Lock/Unlock Door: Lock or unlock a smart lock that is connected to your Brilliant home. Note that supported smart locks are denoted on the Integration Support page
• Dismiss: Dismiss the Notification

Any of Ring's doorbells are supported (hardwired or battery powered) but we do not yet integrate with any of the other accessories.

IMPORTANT: Ring Integration DOES NOT work with Rings Eng-to-End Encryption. If you have this enabled on your Ring device(s), the Brilliant <-->Ring Integration will not work. 

NOTE: Doorbell notifications only work when the primary Ring account is linked to Brilliant. Shared accounts linked to Brilliant will only have access to Live View. 

Live Video on your Ring Devices* in your Home

Before you try accessing your Ring Device's live video, please ensure that Live View is set up to be enabled within your Ring Mobile App. 

Please try the below instructions after you confirm Live View is enabled on your Ring device*:

1. From the Home Screen, tap on Cameras
2. Tap "Live View" on your Ring device

Setting up a Chime on your Brilliant Home when your Ring Doorbell is rung

You can set the Ring to chime (once, twice, or thrice) each time a Ring Doorbell Notification appears, on all Brilliant Controls within that home.

To set this up, please follow the directions below:

1. From the Home Screen, tap on Cameras
2. Tap the Edit pencil in the top right
3. Select the Edit pencil next to your Ring Doorbell
4. Under Device settings, view the Doorbell Chime section
5. Select the option you would like (between once, twice, and thrice) and follow the remaining screen instructions to save.

Finding Ring Devices* in your Home

1. During your setup of adding your Ring device* in your home, you assigned it to specific rooms.
2. Please visit that room to find it. Currently, we only support interaction with your Ring device when there are notifications from a person ringing the doorbell.

Setting up your Ring Device* with Brilliant

Before you begin set up, make sure your Ring Device* is set up through your Ring app first and connected to the same Wifi as Brilliant.

1. Tap "Home." 
2. Choose a room.
3. Tap "Add New Device."
4. Tap the option with "Ring."
5. Follow the instructions on the screen to log into your Ring account.
6. Follow the remaining screen setup instructions and note the room(s) assigned to the Ring device.

Ring Alarm and Alexa

You can also control your Ring security system using Alexa on the Brilliant Control.

1. Enable the Ring Alexa Skill using a PC or the Alexa mobile app

2. Arm/disarm your Ring Alarm when you are either Home or Away by saying the following:
   Alexa, arm Ring. (defaults to Home Mode)
   Alexa, arm Ring away.
   Alexa, disarm Ring.

3. To check your home’s status, you can say:
   Alexa, is Ring armed?

* Supported Ring devices are listed here 

Additional Options and Troubleshooting for your Ring device on Brilliant

• Please visit Advanced Settings for your device to remove or reset your Ring configuration on your Brilliant. 
• If you have issues with your entire Ring Integration, please try resetting the entire integration and re-adding your devices to your Brilliant. 
• To re-assign rooms for your Ring device, follow instructions here.